Customer Support & Resources

Our standard warranty covers all manufacturing defects for a period of five years from the date of purchase. This warranty includes parts and labor for repairs, ensuring that your system remains operational without unexpected costs during this period.

For added peace of mind, we offer extended warranty options that can be purchased at the time of your initial order. This extends your coverage for up to ten years, providing additional support and service for your hybrid inverters and energy storage systems.

Please note that our warranty does not cover damage resulting from improper installation, misuse, or natural disasters. Any modifications made to the product without prior approval can void the warranty. Always refer to the user manual for proper usage guidelines to maintain your warranty validity.

To initiate a warranty claim, please contact our customer service team with your purchase details and a description of the issue. We will guide you through the necessary steps to resolve your claim efficiently. Documentation may be required, so keep your original purchase receipt handy.